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What should a return shipment include?

What does a return shipment have to contain?

Service avatar
Written by Service
Updated over 2 years ago

You are sending a phone/tablet back to us and are wondering what has to be included?

When returning a smartphone/tablet, it is sufficient to send it back with the charging cable. If the original scope of delivery also included a charging plug/charger, please also send this back to us.


You do not need to return the original packaging or any accessories (e.g. headphones).

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